Note: This only applies to forms using the legacy email-based URLs. If you registered and created your form online at Formspree.io, or with our CLI, you will not need to activate or confirm your form.
First verify that your email server is working correctly and receiving emails from other addresses. This may be an issue if you're using your own email server or one provided by your website host. There may be some delay from the time you set up your address and the time it starts to successfully receive emails.
Also, remember looking at the spam folder, if you have one. Sometimes Formspree emails may get in there.
If the emails are not in the spam folder, perhaps your email server has returned an invalid response to one of our emails, and was blocked by the email provider Formspree uses. To solve this, please visit https://formspree.io/unblock/<your@email.com> (replacing it with the email address which your form is targeting).
If you are sure your email is working correctly, and it wasn't blocked by our provider, please submit a support request and we will investigate further.
Mail Server Settings
Formspree establishes a stellar sending reputation with large mail providers such as Gmail, Outlook, and Yahoo. This includes hosted mail servers provided by these companies such as Google Workplace or Office 365. If you run your own mail server, your host may greylist new IPs and hosts. If Formspree receives a deferral notice from your mail server, we will automatically attempt to redeliver the message. Some hosts such as cPanel allow you to control this in your mail server settings. If you need our sending IP's they are listed below:
- 168.245.31.1
- 149.72.68.181
- 159.183.160.229